She logged into her Quicken account and verified that all her data was accessible.Īlso, I made certain she was satisfied using Quicken 2018. Now all she had to do was choose to allow access via mobile devices or NOT. I did NOT want to over write any of this customer’s backups. This program asked me to restore from a backup file but then also asked to create a backup. Quicken has a strange way of restoring backups in my opinion. I was able to remotely connect to this persons computer and successfully restore from a Quicken deluxe 2016 backup. Try to install the exact same version of software that is included in an error message. NET Framework on 64 bit hardware and operating systems.Ī final tip is that over the years I have noticed that when you try to circumvent an error message by installing a newer or different version of third party software, that may not always fix the problem. Obviously, then you would install the 圆4 64 bit version of. For example if you have an x86 32 bit operating system then install the x86 32 bit version of Microsoft. When you install third party software, make sure that you are installing the correct version.
For whatever reason when she tried to start Quicken Deluxe 2016, that program would not open and thus the error message. It might have been a software update that caused this problem. This customer was unable to use Quicken Deluxe 2016. Some software applications are quite finicky when they use third party software. In this example you can download and install Microsoft. When it comes to software errors similar to this, I usually try to download the exact same version of software that is in the error message. Another technician had provided support for this problem. This customer was using a Microsoft Windows 7 computer.
I also downloaded Quicken 2018 as the pop up message said this might help with my problem. I have made back up copies of everything on my PC as requested. I have been trying to solve this problem for almost a total of 20 hours. I cannot get Quicken to start and continue to get a message saying it won’t work because I don’t have Microsoft. I had another customer question on a third party website, where I answer computer and technology related queries.
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